Service Companies of Zambia

Zambia, a landlocked country in Southern Africa, has a growing service sector that plays a crucial role in its economy. The services industry includes banking, telecommunications, transportation, hospitality, retail, and professional services. Below are some of the key service companies operating in Zambia across different industries.

1. Banking and Financial Services

Zambia has a well-established banking sector with both local and international banks offering financial services. Some major banks include:

Zambia National Commercial Bank (Zanaco) – One of the largest and oldest banks in Zambia, providing a range of banking services.

Stanbic Bank Zambia – A subsidiary of Standard Bank Group, offering corporate and retail banking services.

First National Bank (FNB) Zambia – A leading bank known for its digital banking solutions.

Absa Bank Zambia – Formerly Barclays Bank Zambia, providing financial solutions for individuals and businesses.

Atlas Mara Bank Zambia – Focuses on commercial banking services.

Access Bank Zambia – Offers retail and corporate banking services.

2. Telecommunications Services

The telecommunications sector in Zambia is dominated by a few major companies that provide mobile, internet, and digital services. The key players are:

MTN Zambia – The largest telecom provider in Zambia, offering mobile, data, and financial services.

Airtel Zambia – A leading mobile network operator with extensive coverage and digital services.

Zamtel – A state-owned telecom company providing fixed-line, mobile, and internet services.

3. Transportation and Logistics Services

Zambia’s transportation sector is vital for trade and movement of goods and people. Major service providers include:

Zambia Railways Limited – Provides rail transport services for cargo and passengers.

Proflight Zambia – The leading domestic airline offering flights within Zambia and to select international destinations.

Ulendo Airlink – Provides charter and scheduled flight services in Zambia.

DHL Zambia – A major international courier and logistics company.

Bolloré Transport & Logistics Zambia – Offers freight and logistics services for trade.

4. Hospitality and Tourism Services

Zambia’s tourism sector is growing, with several hotels and travel companies offering services to local and international tourists. Some notable hospitality companies include:

Sun International Zambia – Owns and operates luxury hotels and resorts, including The Royal Livingstone Hotel.

Protea Hotels Zambia – A well-known hotel chain with several locations in Zambia.

Radisson Blu Hotel Lusaka – A luxury hotel catering to business and leisure travelers.

Voyagers Zambia – A leading travel agency offering ticketing and tour services.

5. Retail and Supermarkets

Zambia has a strong retail sector with both local and international supermarket chains, such as:

Shoprite Zambia – The largest supermarket chain in Zambia, offering groceries and household items.

Pick n Pay Zambia – A South African retail chain with a growing presence in Zambia.

Choppies Zambia – A regional retail chain providing affordable consumer goods.

6. Professional Services

Zambia has a range of professional service providers, including law firms, consultancy firms, and auditing firms. Notable ones include:

Ernst & Young Zambia (EY Zambia) – A global auditing and consulting firm.

PwC Zambia – Provides accounting, tax, and advisory services.

Deloitte Zambia – A multinational firm offering financial consulting and advisory services.

These service companies play a key role in Zambia’s economy, contributing to employment, trade, and economic development.